Common Questions

No. Every medical decision is made by a licensed clinician. The portal helps you track progress and stay in contact with your care team between visits, but it never makes clinical decisions and never adjusts a dose.

Yes. You are evaluated by a physician or a member of the clinical team at Plastic Surgery of Palm Beach, whether you are seen in person or supported online.

No. Prescription medications are prescribed only when clinically appropriate, and that determination requires a consultation. Some patients are not candidates for GLP-1 therapy, and that is a clinical judgement rather than a membership question.

Yes. In-person care is available at our West Palm Beach and Wellington offices. You can also combine in-person visits with online support between them.

A member of our team contacts you to answer questions and arrange your consultation. Nothing is prescribed and no membership begins until after you have been evaluated.

Your information is stored securely and is visible only to you and your care team. We do not use advertising trackers on the patient portal, and we never sell patient information.

Commonly used options include semaglutide and tirzepatide. Which medication is appropriate — if any — is determined by your clinician based on your history, other medications, and eligibility.

No — the medical membership fee is self-pay, billed by the practice, and is not billed to insurance. Medication is billed separately by your pharmacy, and whether a medication is covered depends on your insurance plan.

Medication is billed separately by your pharmacy and is not included in membership. Cost varies with your pharmacy, your coverage, and any manufacturer savings program you qualify for.

Often, yes — your clinician decides what is needed for you. When labs are needed, they are ordered to a lab location convenient to you, such as Quest or Labcorp, and recent results from another provider may be accepted.

Yes — online medical care support is available to Florida residents. Your clinician may require an in-person visit when clinically appropriate.

Yes. Medical membership is monthly with no long-term contract. You can cancel at any time before your next billing date, and there are no cancellation fees. Cancelling ends the medical-care arrangement; it does not close your patient portal or app account.

Tell us at your consultation. Some conditions and some medication combinations make GLP-1 therapy inappropriate, which is exactly what the evaluation is for. Bring a list of everything you currently take.

The medical membership fee is billed by the practice directly, in office. There is no payment processing in the patient portal or the app, and nothing in them is purchased or unlocked by payment.